Vacancy Details

Homecare Registered Manager

Employer: Hopscotch Homecare

Location: Camden, London, NW1 2PY – fully office based

Salary: £38,000–£42,000 per annum, depending on experience

Hours: 35 hours per week

Contract: Full-time

About the role

This is an urgent vacancy. Applicants must have a minimum of one year’s experience as a Registered Manager within care services, demonstrable experience of homecare services, and a strong understanding of CQC regulations and the legal responsibilities of a Registered Manager. You must also hold an S/NVQ Level 5 or equivalent, or be willing to work towards a relevant management qualification. An Enhanced DBS and the Right to Work in the UK are also required.

Hopscotch Homecare is looking for an experienced and compassionate Registered Manager to lead its Homecare Service, supporting vulnerable people across South Camden and beyond to receive high-quality, person-centred care in their own homes.

Rated Good by CQC, the service has an established team of Coordinators and Field Care Supervisors. You will provide proactive leadership, oversee the safe and effective day-to-day running of the service, and work closely with the Head of Homecare as part of the wider management team at Hopscotch Women’s Centre.

Key responsibilities

You will be responsible for:

Managing the day-to-day running, safety and quality of the Homecare Service.

Ensuring the service operates in line with CQC regulations, legislative requirements and organisational policies.

Leading, supporting and developing Coordinators, Field Care Supervisors, Care Workers and other support staff.

Managing recruitment, induction, training, supervision and appraisal of staff.

Ensuring appropriate staffing levels are maintained to meet service needs.

Overseeing person-centred care assessments, care and support plans and risk assessments.

Promoting clients’ dignity, privacy, independence, rights and choices.

Monitoring health and safety and acting as the lead for infection prevention and control.

Maintaining accurate records and statutory reporting systems.

Managing complaints, incidents and investigations and using findings to improve service quality.

Working effectively with clients, families, staff and health and social care professionals.

Ensuring safeguarding procedures are followed and concerns are appropriately managed.

Supporting emergency and on-call arrangements when required.

Representing Hopscotch Homecare at external meetings.

Supporting the continued growth and development of the service.

Essential requirements

To be considered for this role, you must have:

Minimum one year’s experience as a Registered Manager.

Demonstrable experience of delivering homecare services.

Strong knowledge of CQC regulations and the regulatory responsibilities of a Registered Manager within domiciliary care.

S/NVQ Level 5 or equivalent, or willingness to work towards a relevant management qualification.

Experience of person-centred care, risk assessments and care planning.

Experience managing and developing staff, including recruitment, training, supervision and performance management.

Strong safeguarding knowledge and the ability to recognise potential abuse.

Good knowledge of health and safety and risk management within homecare.

Excellent communication and relationship-building skills.

Strong organisational and administrative skills.

Good computer literacy and the ability to maintain accurate written and electronic records.

A commitment to providing non-discriminatory, compassionate and person-centred care.

The ability and willingness to work flexibly.

Right to Work in the UK.

Ability to obtain an Enhanced DBS.

Experience of financial management would also be desirable.

Why join Hopscotch Homecare?

Benefits include:

The opportunity to make a meaningful impact on people who need care and support.

A trauma-informed working environment.

A diverse, supportive and creative team.

Generous annual leave provision, including flexibility around the winter holidays.

Occupational sick leave.

Regular internal and clinical supervision.

Continuous training and development.

Access to an Employee Assistance Programme (EAP).

A working environment committed to staff safety as a signatory of the Employers Domestic Abuse Covenant.

How to apply

This is an urgent vacancy and applications will be reviewed as they are received.

If you meet the essential requirements above and would like to be considered, please submit your CV as soon as possible. The vacancy will close once a suitable candidate has been appointed.

Early application is strongly encouraged.

If you have any questions regarding this role, please contact the recruitment account manager Lara.